Frequently asked questions

AhorraTech’s cloud point of sale: you sell and issue your e-CFs with the DGII, control your inventory and cash register, and handle purchasing, expenses, accounts receivable and reports, all in one place.

Corner stores (colmados), shops, hardware stores, businesses with delivery and, in general, businesses that sell products or services in the Dominican Republic.

No. Ahorra POS runs in the browser of your computer, tablet or phone; you only need internet.

Yes. Each register has its own opening and closing, and each warehouse its own stock. How many you can have depends on your plan.

Yes. The trial lasts 15 days, with the Pro plan’s features and no card.

All of them include sales, cash register, inventory, customers, reports and electronic invoicing. From the Pro plan you add purchasing, expenses, petty cash, delivery and recording your suppliers’ e-CFs as expenses. Compare the plans on the pricing page.

By bank transfer, deposit, cash or card at our terminal. When we record your payment, your access renews and you get your invoice.

Your business may switch to read-only: you can see and export your information, but not record sales until you pay.

Yes. Ask us from the app and we apply it; the difference is adjusted on your next invoice.

No. It is included in every Ahorra POS plan.

Tax credit (E31), consumer (E32), credit notes (E34), special regimes (E44) and government (E45); debit notes (E33), for now, with our team’s help. From the Pro plan, also purchases (E41) and minor expenses (E43).

Your RNC, your digital certificate to sign, and your certification as an electronic issuer with the DGII. We guide you through every step.

The document stays signed and Ahorra POS retries until it gets the answer. If you can’t issue electronically, contingency mode lets you keep invoicing.

Yes: you receive them in Ahorra POS and approve or reject them. From the Pro plan you also record them as an expense.

Yes. The sales screen adapts to tablets and delivery is designed for the driver’s phone.

Yes. Each person logs in with their email and their role defines what they can see and do: sell, balance the register, deliver orders or manage the business. How many users you can have depends on your plan.

Yes. You use one password and switch businesses from the app’s menu.

The app doesn’t have a reset button yet: write to us on WhatsApp or by email and we will help you get back in.

On cloud servers, over encrypted connections and with automatic backups.

No. Each business sees only its own information, and inside your business each user sees what their role allows.

Your certificate and its password are stored encrypted and used only to sign your documents.

Yes. Reports export to CSV and the 606 to the DGII’s TXT file.

On WhatsApp, by email or through the contact form. First, search for your question in this help center: it has step-by-step guides.

Yes. We show you Ahorra POS with a business like yours, help you set it up and guide you through the electronic invoicing certification.